ROSE Systemtechnik GmbH
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  • Home
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    • ENCLOSURE SYSTEMS
      • Industrial Enclosures
        • Standard Enclosures
          • Aluminium Enclosures
          • Stainless Steel Enclosures
          • Polyester Enclosures
          • Polycarbonate Enclosures
          • ABS Enclosures
          • Compact Enclosures ECO / PCI
        • Electronics Enclosures
          • NoVoTronic
          • Wavetronic
    • HMI SOLUTIONS
      • HMI
        • Industrial Panel PC
        • Control Enclosures
        • Support Arm Systems
        • Handheld Enclosures
        • Individual solutions
        • Showroom
    • Ex EQUIPMENT
      • Ex Equipment
        • Ex Enclosure Systems
          • Ex Aluminium
          • Ex Polyester Enclosures
          • Ex Stainless Steel Enclosures
          • Ex d Enclosure Series
        • Ex Control Stations
    • Product search
  • Industry-specific solutions
    • Transport technology
      • Rail transport industry
      • E-Mobility
      • Power Distribution Unit
      • Smart City
    • The automotive industry
      • Enclosure technology for production lines
      • All-rounders for all control enclosures
      • Automobile production: Worker guidance
    • Process industry
      • Chemicals industry
      • Oil and gas
      • LNG-Terminals
    • Mechanical and plant engineering
      • Machine tools with ergonomic operation
      • Enclosures for packaging machines
    • Agricultural Technology
  • Service
    • Product service
      • Terminal Enclosures
      • Worldwide development service
      • Machining
      • Surface finishing technology
      • Installation
      • Laboratory
    • HMI Service
      • Pre-assembled solutions
    • Logistics
      • Procurement
      • Clearing
      • Shipment
    • Purchase
      • Commodity Groups
      • Become a Supplier
    • Sales types
      • Pre-Sales-Services
      • Sales
      • After-Sales-Service
  • Downloads
    • Catalogues
    • Operating manuals
    • Software / Driver
    • Assembly Instructions
    • Declarations of Conformity
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    • Product certificates
    • Assignmentplan cable glands
    • Terminal Mounting
    • General Terms and Conditions of Business
  • Company
    • History
    • Secrets of success
    • Plants
      • Finow plant
      • Kecskemét plant
      • Plant in India
    • Phoenix Mecano group
    • Associations
    • Careers
      • ROSE as an employer
      • Vacancies
      • Practice-integrated study
      • Apprenticeship
      • Apprenticeship partners
    • Employee offers
  • Contact
    • Contakt international
You are here: Home1 / Service2 / HMI Service

Service for your complete HMI solution

We not only attach great importance to the quality of our products, but also to the satisfaction of our customers.

To meet this demand, we offer a wide range of different services. No matter what phase you are in – we have the right solution for you.

We work with you to develop your very specific HMI solution and support you in your decision-making process. In this context, we offer online meetings and seminars for our customers. You can also count on us for the assembly of the devices – right up to the ready-to-use installation.

A complete, documented quality management is part of our standard. However, if a device should fail, we repair it quickly and unbureaucratically. The spare parts service and the provision of replacement units round off our service.

We are also there for you after the purchase.

Support-Hotline

Do you have questions about our services or a very specific request? Then contact us:

  • +49 4826 37666-0
  • hmi@rose-pw.de

Or use our contact form

Location Hohenlockstedt

At our Hohenlockstedt site, we not only produce industrial panel PCs, tablets or embedded PCs under strict quality rules, but also complete solutions for your individual application.

The location convinces with many years of experience and strong partners to offer you an industry-specific solution portfolio as well as a comprehensive service. You are welcome to use our all-round consulting service, with which we enable you to plan your system without any worries.

Thanks to the competent advice of a motivated and experienced team, we are happy to use our know-how profitably for your optimal solution.

Please feel free to familiarize yourself with our location in Hohenlockstedt.

Finow Plant

In our Finow plant, we have been manufacturing industrial and operator housings as well as equipment carriers and accessories, specially machined and individually equipped according to customer requirements, for over 30 years.

The plant is characterized by high employee flexibility, dynamic employee scheduling and a large product variety. We guarantee shortest order and production lead times as well as high reliability.

Please feel free to inquire about your individual enclosure or equipment carrier system and we will develop the right solution for your application.

Learn more about the history of our plant in Finow.

Customer specific service

  • Consulting for the selection of HMI connection and support arm components

  • Warranty extension up to 48 months at extra charge

  • Cross-selling – assembly / commissioning directly in the factory (assembly team ROSE)

  • Individual labeling of packages, e.g. barcode stickers with serial numbers

  • On-site assembly of support arm systems and HMIs

  • On-site service assignments if required

  • Support of device certifications

  • Blanket orders with individual call-off quantities to ensure short follow-up delivery times

  • Customization of the programming of the PCAP touch controller (glove operation, difficult environmental conditions…)

  • Individual adaptation of the connection area regarding type and number of interfaces, up to complete new development of customer-specific HMIs

  • Individual adaptations of the default BIOS according to customer requirements

  • Delivery of HMIs with customer-supplied operating system image

Repair service

  • Test device provision

  • Remote maintenance

Spare parts service

  • Test device provision

  • Stocking of customer-specific HMIs for rapid subsequent delivery if required (consignment stock)

  • Refurbishing

Updateservice

  • Firmware customizations

  • Digital IO adaptations and integrations or MAC addresses

Machining options

  • Powder coating

  • Engraving processing

  • Cutting of aluminium plates/profiles and steel pipes

  • Stud welding on aluminium and stainless steel

  • Pressing in and drawing in components e.g. press-fit bolts and bushes

  • Panel processing

  • Profile machining

  • Mechanical processing: drilling, thread cutting, thread rolling

  • Profile bending

  • Mounting for fixtures, e.g. fans, monitors, handles and viewing panels

  • Pre-assembly of support arm systems and construction elements

PC tuning – we make your hardware ready to run again

You too can benefit from the cost-benefit factor by upgrading your hardware:

The call for economic and ecological action is becoming increasingly loud. ROSE Systemtechnik GmbH has always been committed to “energy reduction” and the economical use of increasingly scarce resources.

The extremely economical use of raw materials and other resources is a decisive criterion for the environmentally friendly and durable hardware of ROSE Systemtechnik GmbH. We have designed our computers in such a way that the design and the housing is noble and timeless (winner of the “Red dot Award” 2017). Thus, after the average operating time of the main components (display, CPU board etc.) has expired, the high-energy housings can continue to be used. In addition, our IPCs require only about 1/4 of the energy of a normal office PC – the extremely low power consumption has been made possible by a sophisticated energy management, fanless computer units and carefully selected components.

Refurbishing – resource-saving and energy-efficient

We offer you refurbishment solutions for our “outdated” equipment and bring it up to the latest state of the art.

The advantage is obvious:

  • by replacing individual main components (CPU, hard disk, graphics card, display, etc.), service times are reduced, in some cases considerably, and machines are ready for use again much more quickly
  • valuable resources and raw materials are recycled and thus preserved
  • cost savings through more energy-efficient hardware is possible
  • We repair and overhaul the equipment we supply, work out individual refurbishment strategies and solutions together with our customers and implement them professionally. On request, we can also provide a service network in Germany, Europe and worldwide.

Related Links:

Rose Systemtechnik -

Mobile Industrial PCs / Tablets

Panel PC S-Line

Rose Systemtechnik - SL 4000

SL 4000

Rose Systemtechnik - Edelstahl

Suspensions systems made of stainless steel

HMI SOLUTIONS

Do you have any questions about our products? Please contact us.

Your contact person:
Tobias Büsching / Product Manager HMI
  • +49 571 5041 409
  • Tobias.Buesching@rose-pw.de

Or send us an enquiry via the form

Products

Aluminium Enclosures
Stainless Steel Enclosures
Polyester Enclosures
Electronics Enclosures
Handheld Enclosures
Commander
SL4000
Ex Equipment

Industry-specific solutions

Transport technology
The automotive industry
Process industry
Mechanical and plant engineering
Agricultural Technology

Downloads

Catalogues
Operating Manuals
Certificates, general
Product certificates
Declarations of Conformity
Listings

Rose Systemtechnik GmbH

Erbeweg 13-15
32457 Porta Westfalica

  • rose@rose-pw.de
© Copyright 2023 - ROSE Systemtechnik GmbH
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