Sales

ROSE sales

ROSE supplies products and services that perform significantly better than the regular standard. These include, for example, an electronic ordering system, assistance in prototyping, and first article inspection at your site.

We also attach great importance to comprehensive advice and are pleased to evolve special solutions for your particular application. And why do we do all this? Because we want you to be a satisfied customer. And because satisfied customers are the best customers.

Aufgabe des Vertriebs von ROSE

Order management 
You rightly expect that your order will be processed quickly and correctly. For us, this is a matter of course: we guarantee for you short delivery times and consistent high quality. Our colleagues in Order Management can give you information on the status of your order at any time, and are always receptive to your wishes and your suggestions. 

Change management
If something changes at short notice in your order, we will modify it to meet the new circumstances without any fuss. Our technicians, engineers and product managers are available to you at any time and are pleased to provide advice and assistance.

EDI digital ordering system: Fast and efficient
An individually configured EDI interface enables you to order our entire range of products directly from us from your ERP and/or stock management system. It couldn't be easier!

Tailor-made for you: our prototyping service
Do you need a special enclosure for your application? Our design engineers and Sales team members will develop together with you the right solution. You can modify the prototype until it is ready for series production.



On-site first article inspection: See for yourself
Nothing can replace your own personal impression. This is why we will, if you wish, be pleased to come to you with selected enclosure or supporting-arm systems! Our Sales team members will then present the products to you in detail, explain all their properties and options, and note your wishes. You can then be certain of getting the ideal solution for your application.

Extremely efficient: Our project management
We implement every order and every prototyping development using precisely defined procedures. You, the customer, benefit from this in the form of short delivery times and maximum planning certainty.

Extreme accuracy: Our inspections
We thoroughly inspect every single one of our products prior to delivery for fulfilment of the customer's specifications and for adherence to our own high quality standards. 

Optimally networked: Audio-visual customer support
Some things need to be discussed in person. But not all the relevant people are always at the same place at the same time. In such cases, we can hold video conferences with our customers. 

Total individuality: ROSE Key Account Management
We deploy employees to specifically support our major customers. These people know these customers' needs precisely and can therefore provide them with optimum advice.